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Privacy Policy

Article 1 General Provisions
At https://zamakbg.eu, we are committed to ensuring the confidentiality and protection of your personal data in our capacity as the Administrator of the personal data you provide to us.

This Policy explains when and why we collect personal information (“personal information” and “personal data” are used as identical terms in this Policy) about people who visit our website and use our services, how we use it, the conditions under which we may disclose it to others, and how we keep it safe.

We may change this Policy from time to time, so please ensure that you are familiar with the current Privacy Policy. By using our website and the services provided through it, you agree to be bound by this policy.

Any questions related to this Policy can be sent to the following e-mail address: ZAMAKA@GMAIL.COM

Art. 2 About us

We are https://zamakbg.eu, and we provide services, products, or general information about our field of activity.

Our registered address is BULGARIA, CITY OF SHUMEN, POSTAL CODE 9700, 17 VASIL LEVSKI STREET. When we use “we” and “us” and verbs in this form in the text below, we mean https://zamakbg.eu.

Art. 3 How we collect personal information from you

We receive information about you when you use our website https://zamakbg.eu, for example when you send a request for an offer/information, or in the process of requesting, ordering, and using the services provided on the website.

Art. 4 What kind of personal information we collect

We only collect basic personal data about you, which does not include special categories of personal data (“sensitive data”). The personal information we collect may include your name, address, email address, telephone number, other data required by the Accounting Act and other laws, as well as information about which pages you have visited and when.

Art. 5 Why we need your data

We need to know your personal data in order to provide you with the services offered through this website, within the framework of a contract between us in relation to their provision, as well as information that you have requested or to which you have expressly agreed. We will not collect personal data that we do not need for the above purposes.

Art. 6 How your information is used

We may use your information to:

  • We provide the services you have requested, including processing your orders and fulfilling our obligations arising from the contractual relationship between us;
  • We provide new information directly related to the services you have requested;
  • Respond to inquiries and provide you with information you have requested, including assistance in resolving issues arising in connection with your inquiries;
  • Use remarketing through trusted sites, including Google AdWords and Facebook;
  • Seek your opinions or comments on the services and products/training we provide;
  • Perform statistical and other analyses to improve our services;
  • Ensure that your interests are preserved in connection with your use of our website or services;
  • Inform you of changes to our terms and conditions, privacy policy, or services.

Art. 7 How long we keep your information

We store your personal data only to the extent and for as long as necessary for the relevant activity for which it was provided, or as stipulated in a contract between us, in compliance with the requirements and deadlines set out in the Accounting Act, tax laws, and other applicable regulations in force in the Republic of Bulgaria.

The data you have provided for marketing purposes will be kept until you notify us that you no longer wish to receive such information from us.

Once we have achieved the purposes of processing your personal data, we will destroy it.

Art. 8 Who has access to your information

We will not sell, rent, or share your information with third parties for marketing purposes.

We may transfer your information to third parties—service providers, subcontractors, and other related organizations—solely for the purpose of performing tasks and providing services to you on our behalf.

However, when we use third-party service providers, we only disclose the personal information that is necessary to provide the service, and we have a contract with the third party that requires them to keep your information secure and not use it for their own direct marketing purposes.

We will not provide your information to third parties for their marketing purposes unless you have requested this or it is necessary by law, court order, or to prevent fraud or other crime.

We work with various third-party service providers to provide you with quality and reliable services. When you inquire about or purchase any of these services, the relevant third-party service provider will use your data to provide you with information and to fulfill their obligations arising from their contracts with you. In some cases, they will act as a data controller of your information, and we therefore recommend that you familiarize yourself with their Privacy Policy. These third-party service providers will share your information with us, and we will use it in accordance with this Privacy Policy.

Your data may be disclosed to state authorities only in cases provided for by law and to an extent that does not exceed the purposes for which it was requested.

The Personal Data Protection Commission exercises legal control over the processing of personal data, and we provide full access to our personal data records under the legal conditions for this.

Art. 9 Where we process your data

All personal data we process is processed in Bulgaria, but for hosting and maintenance purposes, this information is located in Bulgaria. Third parties do not have access to your personal data, except when required by law.

Art. 10 When we will contact you

You have the choice of whether or not to receive information from us.

We may contact you freely when and to the extent necessary to perform the services you have requested, the obligations under the contract between us, to provide new information directly related to the services you have requested, in response to your inquiry, for the purpose of preserving your interests in relation to the use of our website or services, or based on a legal requirement. We have the right to send you an email newsletter with news from the website, which you have subscribed to with your email address.

We will not contact you for marketing purposes by email, by phone, by text message, or by mail, unless you have given us your prior explicit consent, or the communication is directly related to you and meets the requirements of the General Data Protection Regulation (Regulation (EU) 2016/679).

Article 11 How you can access, correct, or delete your personal data

You have the right to request from us at any time:

  • access to your personal data collected in the process of providing and using the services, including: confirmation of whether we process your personal data, what categories they are, the purposes of such processing, and the recipients to whom the data is disclosed, as well as a copy of your personal data that is being processed and its source;
  • correction of information you have provided to us when it has become inaccurate or out of date, e.g., your email address and any other information;
  • deletion or blocking of your personal data when its processing does not comply with the requirements of the Personal Data Protection Act or the General Data Protection Regulation (Regulation (EU) 2016/679);
  • notifying third parties to whom your personal data has been disclosed of such correction, deletion or blocking, unless this is impossible or involves excessive effort.

The action you request regarding the provision of access, correction, deletion, or blocking of personal data shall be performed only in relation to your personal data. This action is free of charge.

To request access, correction, deletion, or blocking of your personal data that we process, you must send us a written request containing:

1. name, address, and other data identifying the natural person concerned;

2. description of the request;

3. preferred form of providing the information under Article 28(1);

4. signature, date of submission of the application, and correspondence address.

5. a notarized power of attorney, when submitted by an authorized person.The application may also be signed with an electronic signature.

The application should be sent to the following email address: ZAMAKA@GMAIL.COM

We will fulfill your request for access, correction, deletion, or blocking within 14 days, subject to legal requirements and exceptions in this regard.

You will be notified of the decision to perform the requested action or refusal to do so in accordance with the requirements of the law. The notification will be sent to you by registered mail with return receipt or can be received in person against signature.

Art. 12 How to file an objection or complaint against the processing of personal data

In the cases provided for by law, you have the right to:

  • object to us processing your personal data where there is a legal basis for doing so; where the objection is justified, the personal data of the individual concerned may no longer be processed;
  • object to the processing of your personal data for direct marketing purposes;
  • be notified before your personal data is disclosed for the first time to third parties or used on your behalf for the purposes of the previous point of this article, and be given the opportunity to object to such disclosure or use.

If you wish to make any complaint about the way your data is processed, you can contact us at ZAMAKA@GMAIL.COM. If you are not satisfied with our response or believe that we are not processing your data in a lawful manner, you can contact the competent data protection authority – the Personal Data Protection Commission.

Address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.

tel.: 02/915 35 18, 02/915 35 15, 02/915 35 19, fax: 02/915 35 25

E-mail: kzld@cpdp.bg

Website: www.cpdp.bg

Article 13 Security measures in place to protect your information from loss, misuse, or alteration

When you provide us with personal information, we take steps to ensure that it is treated securely. The website https://zamakbg.eu uses a secure communication protocol SSL certificate. HTTPS certifies the site and the corresponding web server on which it is uploaded. It also encrypts the connection between the client and the server in both directions, which provides protection against eavesdropping, tampering, or falsification of message content. In practice, this provides sufficient assurance that the user is connecting to the correct website (and not a fake copy), and ensures that the content of messages between the user and the website cannot be read or tampered with by third parties. Additional information about HTTPS (https://bg.wikipedia.org/wiki/HTTPS).

Non-sensitive information (such as your email address, etc.) is transmitted over the Internet in an unencrypted manner and therefore cannot be guaranteed to be 100% secure. In this regard, although we strive to protect your information, we cannot guarantee the security of the information you send us, and you do so at your own risk. Once we receive your information, we make every effort to ensure its security on our systems.

Art. 14 Profiling

We will not use automated decision-making or profiling.

Art. 15 Use of cookies

Like many other websites, ours uses cookies. Cookies are small separate packets of information sent by an organization to your computer to recognize you when you visit. They collect statistical data about your actions in the browser. This allows us to track user traffic patterns and develop statistical analyses of service usage, such as time spent on the website and the pages most frequently visited. Cookies do not identify you personally, and the aggregated statistical data does not include personal information. Cookies help us improve the website and provide a better personalized service.

By agreeing to use this website and its services, you consent to the use of cookies, including Google Analytics cookies.

If you prefer not to receive cookies while browsing the Website or through HTML-formatted emails, you may opt out. To do so, you can set your internet browser to warn you before accepting a cookie or refuse cookies when it alerts you to their presence. You can usually find these settings in the ‘Options’ or ‘Preferences’ menu of your browser. To familiarize yourself with these settings and for more detailed information, you can use the ‘Help’ button in your browser’s menus.

Article 16 Links to other websites

Our website may contain links to other websites operated by other organizations. This privacy policy applies only to our website, so we encourage you to read the privacy statements of other websites you visit. We are not responsible for the security policies of other websites, even if you use links from our site to reach them.

In addition, if you have accessed our website through a third-party website, we cannot be held responsible for the privacy policies and practices of the owners and administrators of that third-party website, and we recommend that you review their privacy policies.

Article 17 Transfer of personal information outside Europe

As part of the services we provide to you, the information you provide to us may be transferred to countries outside the European Union (“EU”). These countries may not have similar data protection laws as Bulgaria. By providing your personal data, you consent to this transfer, storage, or processing. If we transfer your information outside the EU in this manner, we will take appropriate security measures to ensure the protection of your personal information in accordance with this Privacy Policy.

If you use our services while outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Article 18 Review of this Policy

We regularly review this Policy to ensure the quality and legal protection of your personal data. This Policy was last updated in March 2018 and is in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679).